Technology decisions affect operating cost, risk, staff experience, revenue, expansion, and resilience. Our consulting is grounded in experience running internal IT, building managed services, owning multi-site hospitality technology, leading nonprofit modernization, and delivering projects across cloud, networks, security, communications, and business systems.
Strategic and fractional leadership services
Bring structure to decisions without hiring a full executive team.
- Current-state technology and risk assessments
- 12-, 24-, and 36-month technology roadmaps
- Annual operating and capital budget development
- Fractional CIO, CTO, and senior technology advisory
- Executive and board-ready technology reporting
- Technology governance and prioritization models
- Support-model and staffing assessments
- Managed-service provider selection and oversight
- Vendor, proposal, statement-of-work, and contract review
- Commercial negotiation and renewal planning support
- Technology procurement strategy
- Licensing, tool, and vendor consolidation
- Technology lifecycle and replacement planning
- Multi-site standards and new-location playbooks
- Cloud, identity, MDM, network, and security strategy
- Business application, CRM, ERP, and automation roadmaps
- Telephony and UCaaS strategy
- Backup, disaster recovery, and continuity planning
- Cybersecurity governance and compliance readiness
- AI policy, governance, vendor assurance, and adoption planning
- Project portfolio planning and dependency mapping
- Merger, acquisition, divestiture, and transition planning
- Documentation and operational maturity programs
- Change management and stakeholder communication
Experience on both sides of the table
Recommendations account for implementation, support, finance, and operations.
Internal technology leadership
Experience owning strategy, budgets, teams, vendors, risk, support, infrastructure, applications, and executive alignment.
Hospitality operations
Technology planning for restaurants, hotels, openings, renovations, customer-facing systems, revenue dependencies, and 24/7 operational realities.
Managed-service operations
Experience founding and scaling an MSP and later evaluating, leading, and redesigning outsourced and co-managed service models.
Complex modernization
Cloud, MDM, networks, security, voice, CRM, physical security, and governance programs delivered across multiple sites and stakeholders.
Typical consulting outcomes
Useful consulting should produce decisions and artifacts—not just meetings.
Assessment and priorities
A documented current state, risk register, dependency map, quick wins, and sequenced recommendations.
Roadmap and budget
A realistic plan tied to lifecycle, projects, recurring services, business growth, and available capacity.
Vendor decision
Clear requirements, comparable proposals, commercial risks, implementation responsibilities, and a defensible recommendation.
Operating model
Defined ownership, service boundaries, escalation, staffing, governance, reporting, and documentation expectations.
Turn technology concerns into an executable plan.
A focused assessment can establish the baseline before a roadmap, provider change, property opening, migration, or major investment.
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